Deposit and Refund Policy
Updated December 2023
DEPOSITS AND REFUNDS
Overnight camps require a $150 deposit, which includes a $45 non-refundable service fee, due at the time of camp registration. Critter Camp requires a deposit of $50, which includes a $25 non-refundable service fee. The balance is due by June 1st. Camps not paid in full by June 1, 2024 are subject to lose their slot to a camper on the waiting list. Chellberg Farm Camps require payment in full at the time of registration (non-refundable fee - $10).
Cancellation/Refund Request - 30 days or more prior to camp
Written notification must be made no less than 30 days prior to the camp start date to receive a refund, less the non-refundable service fee. Due to the nature of our business, 30 days written notice is essential for us to refill the camper’s spot.
Cancellation/Refund Request - less than 30 days prior to camp
No refunds will be offered for requests submitted less than 30 days prior to the camp start date, for any reason, including illness or injury.
No refunds will be given if:
• A camper leaves camp early due to missing home or parent request.
• A camper is sent home for behavioral reasons.
• A camper does not show up for camp.
No Shows
Please make every effort to arrive on time. Dunes Learning Center will verify absences by phoning the family of absent campers. For questions, please call 219-395-9555.
CANCELLATIONS
If camp is cancelled by Dunes Learning Center (for COVID-19 or any other reason), participants will receive a refund, less the non-refundable service fee.
PAYMENT PLANS AVAILABLE: When you register for camp, you can set up a payment plan through the registration platform, CampDoc. If full payment is not received by June 1, 2024, your camper may lose their spot to a camper on the waiting list. You may pay in full for your camper at the time of registration. Any fees incurred through your payment plan are non-refundable.
Bounced check fee: $35
Questions? Contact lgreenwald@duneslearningcenter.org for more information.
